Customer Service

Aug 21, 202411 min read

Good Customer Relations 101: How to Transform Casual Buyers into Loyal Customers

Want to learn how to transform casual buyers into loyal customers? Here's how to build good customer relations.

Jul 30, 20235 min read

The Psychology of Empathy and Why It’s a Superpower

Empathy is a psychological hack that can help your brand improve customer loyalty. It's a superpower that gives you an edge over others.

Feb 13, 202015 min read

My Favorite Heart-Touching Customer Service Stories

Here is a list of my all-time favorite heart touching customer stories, ranked in the order of goosebumpiness.