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Manish Nepal
Sep 24, 20232 min read
Good SaaS Pricing Strategy Is a Total Package
There's no one-size-fits-all SaaS pricing strategy. Brands that get their pricing right are the ones that earn happy customers.
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Manish Nepal
Jul 24, 202310 min read
A 5-Point Guide to Help You Create Your Own Customer Service Philosophy
A clearly-defined customer service philosophy gives you clarity on what kind of brand you want to be when serving your customers.
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Manish Nepal
Jul 17, 20238 min read
Is Omnichannel CX Better Than Multichannel Strategy?
Multichannel CX is present across all touchpoints. Omnichannel CX offers a wholesome experience.
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