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Manish Nepal
Jul 2, 20235 min read
3 Brand Examples To Prove Empathy is The Most Important Customer Service Skill
A customer service rep without empathy is like a driver without a steering wheel. Empathy is what drives customer service.
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Manish Nepal
Jun 25, 202310 min read
How to leverage CX to drive growth: A future-ready handbook
Here are a few trends that your customer-facing teams should be aware of in order to offer amazing CX.
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Manish Nepal
Jun 16, 202310 min read
Worried about losing your sales job to ChatGPT? Here’s how to use it to your advantage
ChatGPT can help you write better email copy, summarize call/meeting notes, or come up with better lead-qualifying questions.
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